This week we sat down with a client who has a very high performing business and assessed each staff member to work out what the common gel was that made their team so great.
This has now set out the ‘DNA’ of all new people they will bring into their business to ensure the success of future resources entering the business.
Here is how this practical and simple activity worked…..
I hope you enjoy.
Want more? Go here to listen to episode #78 in this series “How to Create an Amazing Customer Experience so it’s Easy to do Business With You“.